RingBack texts your missed callers back within seconds — as your practice — finds out what they need, and hands a ready-to-book patient to your front desk before they reach a competitor.
Free for the first two weeks · live in a day · no access to your records
Set up in a day. Nothing for your team to learn — you just forward the calls you can't get to.
You forward only your unanswered calls. RingBack does the rest.
You forward just your missed calls to a number we give you — a two-minute setting your phone provider already has. No apps, no new hardware.
As your practice, it asks who they are and what they need — warm, natural, and honest that it's your assistant if anyone asks.
Name, reason for the visit, and preferred times — captured and handed straight to your team to confirm. You stay in control of the calendar.
Catch the new patients who would have dialed the next office — without hiring or staying late.
Call-forwarding only. No access to your records or scheduling system, no IT project, no disruption.
On-brand, human texts under your practice's name. It captures and hands off — it never books over your team.
Warm, on-brand, and honest. It finds out what they need and hands your team a ready lead — while they're still deciding who to call.
No. RingBack only sees the text conversation with the person who just called you. It has no access to your PMS, your calendar, or any patient files — it captures a caller's name, reason, and preferred times, then hands that to your front desk. Your team books the actual slot.
It tells the truth — that it's the practice's text assistant and a team member will follow up to confirm. It never pretends to be a specific named staff member. Honest by design, so it protects your reputation instead of risking it.
Severe pain, swelling, or trauma are flagged as urgent immediately. RingBack doesn't make an emergency caller shop for appointment times — it reassures them, tells them a team member will call right back, points to 999 or A&E if it's serious, and pushes that lead to the top for your front desk.
One short call. You forward only your unanswered calls to a number we give you — a setting your phone provider already has. No apps, no new hardware, no IT project. Most practices are live the same day.
Never. RingBack captures and hands off — it collects what the patient needs and gives it to your front desk. Your team stays in full control of the calendar and confirms every appointment.
Free for the first two weeks, no card required. If it hasn't caught you patients you'd otherwise have lost, you walk away — and it's month-to-month after that, cancel anytime.
What practices reach for instead — and what it really costs.
Free for the first two weeks — see it catch patients before you pay.